Question 1

What insurances do you take?

Accepted Answer

Aetna, Cigna, Blue Shield of CA, Optum, United Healthcare, Sutter and Medicare.

Question 2

Do you offer in-person therapy or online therapy (telehealth)?

Accepted Answer

Shining Pathways provides both in-person therapy and online therapy from the comfort of your homes. Online sessions take place on a HIPPA copmliant platform. It is best to be in a safe and secure location when having sessions to protect your own confidentiality. I want to advise that driving and doing therapy sessions is not the safest route to take. You attention is important for both so please be parked if you find it necessary to have a session in your vehicle.

Question 3

How often do I need to come for sessions?

Accepted Answer

Typically, it is recommended but not mandatory to come in each week for the first month to build rapport and feel comfortable in the space provided for you. Depending on your needs after, you can schedule as you see fit in your schedule and life.

Question 4

How do I get started?

Accepted Answer

To get started, you can schedule a 10–15-minute free phone consultation. This is a good way to understand why you are seeking therapy and if both parties are a good fit.

Question 5

What is your cancellation policy?

Accepted Answer

There is a 24-hour cancellation policy. Cancellations less than 24 hours’ notice and no-show appointments will be subject to late fees. You can view your cancellation fee agreement in your therapy consent forms that were signed in the beginning of services.

Question 6

How much are services?

Accepted Answer

Fees for a normal therapy session are as follows: $185-$210 per session, depending on the therapist you work with.

Question 7

How long is a therapy session?

Accepted Answer

One hour for therapy is between 45-55 minutes. Group sessions will vary on pricing and length of time.

Question 8

Do you accept HSA or FSA?

Accepted Answer

Yes, we accept both HSA-health saving account and FSA-flexible spending account to pay for services.

Question 9

If my insurance is not accepted, are there any other options for reimbursement?

Accepted Answer

We can provide you with a Superbill, which is a statement of services provided. You may be able to get reimbursement through your insurance. Please make sure to contact your insurance for information about out-of-network (OON) benefits.

Question 10

Are you accepting new clients and how do I book a session?

Accepted Answer

Yes, we are accepting new clients. Please call or email us. Contact information is below on this page.

Question 11

What types of insurance do you take?

Accepted Answer

Optum, United Health, Cigna, Sutter, Aetna, Blue Shield of CA, Medicare

SHINING PATHWAYS
Counseling Group Inc

What insurances do you take?

Do you offer in-person therapy or online therapy (telehealth)?

How often do I need to come for sessions?

How do I get started?

What is your cancellation policy?

How much are services?

How long is a therapy session?

Do you accept HSA or FSA?

If my insurance is not accepted, are there any other options for reimbursement?

Are you accepting new clients and how do I book a session?

What types of insurance do you take?

2817 Crow Canyon Rd. Suite 202,

San Ramon, CA 94583

139 N Balsam St, Suite 2300

Ridgecrest, CA 93555

SHINING PATHWAYS Counseling Group Inc

What insurances do you take?

Do you offer in-person therapy or online therapy (telehealth)?

How often do I need to come for sessions?

How do I get started?

What is your cancellation policy?

How much are services?

How long is a therapy session?

Do you accept HSA or FSA?

If my insurance is not accepted, are there any other options for reimbursement?

Are you accepting new clients and how do I book a session?

What types of insurance do you take?

2817 Crow Canyon Rd. Suite 202,

San Ramon, CA 94583

​

139 N Balsam St, Suite 2300

Ridgecrest, CA 93555

​

SHINING PATHWAYS
Counseling Group Inc